Tech Gets Easy

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1. Problem Steps Recorder

As the local PC guru you're probably very used to friends and family asking for help with their computer problems, yet having no idea how to clearly describe what's going on. It's frustrating, but Microsoft feels your pain, and Windows 7 will include an excellent new solution in the Problem Steps Recorder.

When any app starts misbehaving under Windows 7 then all your friends need do is click Start, type PSR and press Enter, then click Start Record. If they then work through whatever they're doing then the Problem Steps Recorder will record every click and keypress, take screen grabs, and package everything up into a single zipped MHTML file when they're finished, ready for emailing to you. It's quick, easy and effective, and will save you hours of troubleshooting time.

Windows 7 includes a little-known new feature called Virtual Wi-Fi, which effectively turns your PC or laptop into a software-based router. Any other Wi-Fi-enabled devices within range - a desktop, laptop, an iPod perhaps - will "see" you as a new network and, once logged on, immediately be able to share your internet connection.

This will only work if your wireless adapter driver supports it, though, and not all do. Check with your adapter manufacturer and make sure you've installed the very latest drivers to give you the best chance.

Once you have driver support then the easiest approach is to get a network tool that can set up virtual Wi-Fi for you. Virtual Router (below) is free, easy to use and should have you sharing your internet connection very quickly.

If you don't mind working with the command line, though, maybe setting up some batch files or scripts, then it's not that difficult to set this up manually.